# CIONIC Help Center

# Account

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[I Need a Pause on My Account, What Are My Options?](https://support.cionic.com/i-need-a-pause-on-my-account-what-are-my-options)

Kelsie • Mar 19, 2025 2:43:48 PM

Life circumstances sometimes require temporary adjustments to your Neural Sleeve subscription. Whether you're traveling for an extended period, recovering from an unrelated medical procedure, or...

[How do I access my Referral Code?](https://support.cionic.com/how-do-i-access-my-referral-code)

Kelsie • Mar 19, 2025 2:33:15 PM

Sharing your Cionic referral code offers a win-win opportunity for both you and potential Neural Sleeve users in your network. Your unique code provides new customers with a discount on their initial...

[How Do I Update My Billing Information?](https://support.cionic.com/how-do-i-update-my-billing-information)

Kelsie • Mar 19, 2025 2:27:28 PM

Maintaining current billing information in your Cionic account ensures uninterrupted access to your Neural Sleeve services and subscription benefits. Whether you've received a new credit card, your...

[How Do I Update My Shipping Address?](https://support.cionic.com/how-do-i-update-my-shipping-address)

Kelsie • Mar 19, 2025 2:13:55 PM

Keeping your shipping address current in the Cionic system ensures that replacement parts, electrode pads, and any other materials reach you without delay. Whether you've moved to a new home or need...