CIONIC Help Center

Account

This is a search field with an auto-suggest feature attached.

• There are no suggestions because the search field is empty.

I Need a Pause on My Account, What Are My Options?

Kelsie • Mar 19, 2025 2:43:48 PM

Life circumstances sometimes require temporary adjustments to your Neural Sleeve subscription. Whether you're traveling for an extended period, recovering from an unrelated medical procedure, or...

How do I access my Referral Code?

Kelsie • Mar 19, 2025 2:33:15 PM

Sharing your Cionic referral code offers a win-win opportunity for both you and potential Neural Sleeve users in your network. Your unique code provides new customers with a discount on their initial...

How Do I Update My Billing Information?

Kelsie • Mar 19, 2025 2:27:28 PM

Maintaining current billing information in your Cionic account ensures uninterrupted access to your Neural Sleeve services and subscription benefits. Whether you've received a new credit card, your...

How Do I Update My Shipping Address?

Kelsie • Mar 19, 2025 2:13:55 PM

Keeping your shipping address current in the Cionic system ensures that replacement parts, electrode pads, and any other materials reach you without delay. Whether you've moved to a new home or need...