# CIONIC Help Center

When using your Neural Sleeve system, encountering error messages can be a normal part of the experience, especially during initial setup or after periods of non-use. These error indicators—whether...

[Read More](https://support.cionic.com/understanding-error-messages)

While many issues with your Neural Sleeve can be resolved through the self-help troubleshooting guides we provide, there are situations where direct assistance from our support team is the best path...

[Read More](https://support.cionic.com/troubleshooting-when-to-contact-cionic-customer-support)

Experiencing an issue with your Neural Sleeve? The CIONIC app includes a built-in reporting feature designed to streamline communication with our technical team and help resolve problems quickly....

[Read More](https://support.cionic.com/how-do-i-report-an-issue-through-the-cionic-app)

Encountering adherence errors with your Neural Sleeve can interrupt your session and be frustrating when you're ready to get moving. These errors typically occur when the electrodes on your sleeve...

[Read More](https://support.cionic.com/my-neural-sleeve-is-telling-me-i-have-an-adherence-errors)

Is your Neural Sleeve control unit not responding when plugged in? Power issues can be frustrating, especially when you're ready to use your device. Before assuming there's a serious problem, there...

[Read More](https://support.cionic.com/my-control-unit-will-not-charge)

Switching to a new phone or tablet but can't get your Neural Sleeve control unit to connect? This is a common situation with a straightforward solution. Because the control unit is designed to...

[Read More](https://support.cionic.com/my-control-unit-will-not-connect-my-new-phone-or-device)

Experiencing Bluetooth connection issues with your CIONIC device? Don't worry—this is a common challenge that can typically be resolved with a few simple steps. This guide walks you through the...

[Read More](https://support.cionic.com/the-control-unit-will-not-connect-to-the-cionic-app)