Cionic Support | Kelsie

CIONIC Help Center

The Cionic mobile application serves as the command center for your neural sleeve experience, providing intuitive controls for customizing stimulation parameters, tracking your progress, and managing...

Navigating the Cionic App: Your Complete Guide

Kelsie • Mar 20, 2025 2:46:23 PM

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Preparing for Your Initial Cionic Neural Sleeve Setup: Recording Your Walking Video

Kelsie • Mar 20, 2025 2:32:23 PM

Before your initial setup appointment with the Cionic clinical team, we request a short walking video to help us understand your current mobility patterns. This preliminary assessment allows our...

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Applying Electrode Gel Pads to Your Cionic Neural Sleeve: Essential Setup Instructions

Kelsie • Mar 20, 2025 2:23:35 PM

Properly applying the electrode gel pads to your Cionic Neural Sleeve is a critical step in preparing your device for use. These conductive gel pads create the essential interface between the...

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Properly Handling Your Cionic Neural Sleeve Control Unit: Insertion and Removal Guide

Kelsie • Mar 20, 2025 2:13:59 PM

Maintaining the integrity of your Cionic Neural Sleeve's cable connector is essential for ensuring the longevity and reliable performance of your device. This guide demonstrates the correct...

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Understanding Your Neural Sleeve Control Unit LED Lights: A Visual Guide

Kelsie • Mar 20, 2025 2:08:21 PM

The LED light on your Cionic Neural Sleeve control unit serves as a communication system, providing important information about the device's status at a glance. This color-coded indicator helps you...

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Configuring Electrode Stimulation for Optimal Dorsiflexion: Setup Guide

Kelsie • Mar 20, 2025 2:00:57 PM

Setting up the electrodes on your Cionic Neural Sleeve correctly is crucial for achieving precise, targeted movement at your ankle. This guide demonstrates how to adjust and fine-tune the electrode...

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What's in Your Cionic Neural Sleeve Package: Unboxing Guide

Kelsie • Mar 20, 2025 1:54:11 PM

When you receive your Cionic Neural Sleeve system, you'll find a complete set of components carefully packaged to ensure you have everything needed to begin your mobility enhancement journey. This...

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How Do I Know if my Sleeve Fits Well

Kelsie • Mar 20, 2025 1:45:59 PM

Before proceeding with the onboarding process for your Cionic Neural Sleeve, it's crucial to verify that you have the correct size. This preliminary fit check helps ensure optimal performance and...

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How to Measure for Your Cionic Neural Sleeve: Ensuring the Perfect Fit

Kelsie • Mar 20, 2025 1:34:14 PM

Achieving optimal performance with your Cionic Neural Sleeve starts with getting the right size. This guide demonstrates the proper measuring techniques to ensure your neural sleeve fits snugly and...

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How to Properly Put On and Take Off Your Cionic Neural Sleeve

Kelsie • Mar 20, 2025 1:28:26 PM

The Cionic Neural Sleeve is a sophisticated mobility enhancement device that requires proper application to ensure optimal performance and comfort. In this step-by-step guide, Adam, a Mobility...

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