Cionic | How to order
Cionic Care Plan
At Cionic, we believe you should only pay for health care that works.
That's why we created the Cionic Care Plan, with a simple monthly payment that covers everything you need to maximize your mobility.
And you can cancel anytime, for any reason.
Your care plan includes
Cionic Neural Sleeve financing
The world's most advanced wearable neurotech, with flexible monthly payments that you can cancel anytime for any reason.
Cionic mobile app
Personalized mobility care in the palm of your hand, from customized gait support to extensive training programs and progress reports.
Dedicated mobility specialist
Mobility experts who get you started on day one, tailor programs as you progress, and support you throughout your mobility journey.
Replacement electrode pads
The replacement electrode pads you need, when you need them, no extra costs.
Worry-free warranty repairs
If a defect in materials or workmanship occurs under normal use, we will repair or replace your Cionic Neural Sleeve at no cost to you.
Cionic Trade-In Program
Take advantage of Cionic's rapid pace of innovation, and get great value for your current sleeve when you upgrade to a new one.
Pricing
Year 1
Cionic Care Plan
$300 down, then $275/mo
Cancel any time, for any reason
Includes:
- Cionic Neural Sleeve financing
- Dedicated mobility specialist
- Cionic mobile app
- Replacement electrode pads
- Worry-free warranty repairs
- Cionic Trade-In Program
Year 2+
Cionic Care Plan
$125/mo
Cancel or convert to a-la-carte any time
Includes:
- Dedicated mobility specialist
- Cionic mobile app
- Replacement electrode pads
- Worry-free warranty repairs
- Cionic Trade-In Program
or
A la Carte
Available options
Cancel or convert to a-la-carte any time
- Mobility specialist session $60 per 30 mins
- Replacement electrode pads $50/set
- 12-month extended warranty $495
- Accessory sleeve $450
- Accessory control unit $1100
- Cionic mobile app included
Year 1
Cionic Care Plan
$500 down, then $475/mo
Cancel any time, for any reason
Includes:
Year 2+
Cionic Care Plan
$200/mo
Cancel or convert to a-la-carte any time
Includes:
- Dedicated mobility specialist
- Cionic mobile app
- Replacement electrode pads
- Worry-free warranty repairs
- Cionic Trade-In Program
or
A la Carte
Available options
Cancel or convert to a-la-carte any time
- Mobility specialist session $50 per 30 mins
- Replacement electrode pads $50/set
- 12-month extended warranty $495 per sleeve
- Accessory sleeve $450
- Accessory control unit $1100
- Cionic mobile app included
How to get started
Step 1
Take the assessment
Answer a few brief questions to see if the Neural Sleeve is a fit for your mobility.
Step 2
Find your measurements
Follow the measurement instructions to find the right size fit for your Neural Sleeve.
Step 3
Place your order
Eligible customers select right, left, or dual leg and place their order online.
Step 4
Submit prescription
We’ll send you our prescription form and instructions, and you or your provider can return it to us by fax or email.
Step 5
Record your walking video
Search for “Cionic” in the Apple App or Google Play stores. Download the app to access instructions for recording your walking video to help our mobility specialists understand your gait.
Step 6
Schedule onboarding
Once your Neural Sleeve arrives, open the Cionic app to watch onboarding content and schedule your virtual onboarding appointment.
Common questions
Is it covered by insurance?+
The Neural Sleeve is not currently in-network with any insurance companies and reimbursement is considered on a case-by-case basis. CIONIC recognizes how important this is and is committed to supporting reimbursement efforts. Individuals can submit documentation to their insurance company to request reimbursement. The Neural Sleeve may be eligible for payment under FSA/HSA/HRA preferred spending accounts. If you are a veteran, contact va@cionic.com to learn more about coverage through your VA benefits.
Can I use my FSA/HSA account for the sleeve?+
The Neural Sleeve may be eligible for payment under FSA/HSA preferred spending accounts. Typically, plans allow both users and their families to apply funds. Plans do vary, so check with your individual provider for details.
Where can I try it?+
We partner with institutions across the country that host “demo days” where people in their communities can try our sleeve, as well as organize events on our own. Sign up for our newsletter and follow us on Instagram to learn when an event might be coming to your area.